09 November 2004

How do wireless data users access corporate computers and networks?

A recent report from InStat/MDR titled Remote access to Corporate Networks growing sheds some light on wireless data usage.

Conceding that wireless access is still rare, it appears that laptops and notebooks are the primary wireless access devices. The use of these devices goes with higher frequency of access and data transfer patterns. Thus, it is users of laptops and notebooks who upload and download the most data wirelessly. Access through VPN is used by about half of the respondents and not exclusively. Finally, among a list of potential VoIP applications, respondents are most interested by the possibility of making voice calls from their notebook computers. 

A word on method: In-Stat/MDR surveyed about 500 wireless data users and planned users, from its Technology Adoption Panel.

Where: US
When: 2004

22 October 2004

Is Instant Messaging replacing the coffee machine?

The 21st century networked organisation seems to have found an alternative to chatting by the Coffee machine. A lot of informal conversations are happening across the network between colleagues through instant messaging services.

What is even more interesting is that we have here another example of a communication channel whose adoption has emerged bottom up out of individual initiatives and not as part of a grand organisational schema.

Some data in support of this emergence come from the Radicati Group "Instant Messaging Corporate Survey, 2004-2005". Radicati surveyed 78 global companies corresponding to about 900 K personnel. A large majority of organisations (76%) do not provide their personnel with internal IM platforms. Yet, about half of them are users of IM. This difference between number of users and number of organisations which have deployed IM gives a rough indication of the extent of free public IM services usage at work.

The report also gives some indications concerning IM usage in the workplace. Respondents describe informal internal communication, presence awareness and private use.

Where: unspecified (global companies)
When: October (publication)

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